What would make your life easier? Martin Lewis asks public for ‘small ideas’ to improve UK
Finance expert launches Small Ideas Initiative to gather ‘practical, low-cost’ ideas to put before cross-party panelEvery day, people run into what the finance expert Martin Lewis calls “the life-potholes of unintended consequences” – clunky systems and…
Chancellor plans major intervention to help poorer UK households with rising energy bills
Exclusive: Officials working on further radical changes that would change how much energy companies could charge customersJohn Healey is planning a major intervention to cut energy bills for poorer households at this month’s budget, after ministers…
Holiday cottage company insisted on a death certificate to amend our break
Sykes Holiday Cottages showed no empathy and insisted on paperwork we didn’t have so soon after my husband’s deathWe booked a break with Sykes Holiday Cottages for 11 of us to celebrate my mum’s 80th birthday last February. The cost was £2,400, paid for…
‘They call every week’: the phishing attacks targeting past victims
Scammers reuse personal details harvested from fake Esta websites – and texts and calls can keep arriving for monthsWhen the British actor Lisa Riley was preparing to travel to the US last year, she applied online for an Esta so she would not need a…
The zero-bills home: how one family is beating the energy price hikes
The Naylors’ four-bedroom home in Milton Keynes acts like a mini-power station after retrofitting solar panels, a battery and a heat pumpClare Naylor paid close attention to how much energy she and her family were using last winter, filling hot-water…
Burnham’s electricity grid idea is interesting – but it’s not ‘public control’
For all the talk, the real value of GB Grid lies in giving the regulator perfect data to drive down costsWhat is Burnham’s GB Grid plan and could it bring down energy bills?Did share prices shudder as Andy Burnham unveiled Great British Grid (GBG) as a…
Happy birthday! What deals and discounts does your age unlock?
From a getting part-time job at 14 to receiving a letter from the king at 100, some milestone ages hold advantages in BritainHave you just unwrapped some presents? Been sitting in a soft play centre and watched a toddler blow out some candles?…