Bad Flock Info Leads Police To Tow Wrong Car, Then Towing Company Totals It

November 2, 2026

“Police continue to blindly trust Flock cameras above and beyond the evidence in front of their own eyes,” reports Jalopnik.com.

“After incorrectly connecting Rosalyn Crump’s car to a shooting that had occurred the previous day, police had her car towed and impounded as evidence, reports Moneywise…”

According to WWBT 12 On Your Side, Richmond, Virginia, police didn’t have a license plate number for the suspect’s car, making it impossible to search Flock’s records for that plate. Flock cameras collect more than just license plate information, so police searched for a make, model, color, and approximate model year. Based on this extremely vague description, police zeroed in on Crump’s 2012 Hyundai Elantra. Around 2 a.m. they started looking through the windows with flashlights to see what was in plain sight, which isn’t technically a “search” — at least, not one that would require a warrant… [Crump was asleep, but left her home to speak to the police officers to tell them they had the wrong car. But they didn’t believe her.]

Other body cam footage shows an officer expressing doubt that Crump’s car is the right one, since child seats and other items inside seem inconsistent with a shooting. Another officer replies, “Don’t be surprised if they would have set that up like that.” Instead of believing the evidence, or Crump, or interviewing witnesses who could have corroborated her story, police called Seibert’s Towing to impound the car…

[Later] Police identified a similar-looking car that seemed to be actually connected to the shooting, and released Crump’s Elantra. Nobody actually told Crump this until four days later. Seibert’s told Moneywise that police didn’t actually release the car until then. Either way, they didn’t tell her that Seibert’s had ripped the front bumper off during the towing process — leaving the car undrivable — until she arrived to pick it up. Seibert’s took responsibility for causing the cosmetic damage, and was willing to cover the $2,212.30 bill to paint and replace the bumper cover, fog lights, and wheel liners. Then Crump asked for a full mechanical inspection, which revealed damaged tie rods and ball joints, jacking the bill beyond $6,000. Seibert’s says it didn’t cause this damage. Regardless of how it occurred, Seibert’s insurer and Crump agree that her Hyundai is now a total loss due to the cost of the repairs it needs. It had been drivable, if mechanically worn, before police ordered it towed, damaging it for nothing more than a case of mistaken identity.
The president of Seibert’s towing told Moneywise that while they’d originally offered $2,200 to repair the bumper damage, Crump must now negotiate with their insurance company. Crump has now resorted to a GoFundMe campaign to attempt to raise $17,100 for rental car expenses, a new car, and the expenses of moving to a different neighborhood. 130 donors have already contributed $7,431.

Reached for comment, the Richmond Police Department told local newscasters they “understand that Ms. Crump did not ask to become part of this investigation,” and that they recognize the “frustration of having a vehicle towed and subsequently damaged.” But they also said they were following a “credible” lead, which is their responsibility. The department “appreciates Ms. Crump’s cooperation” (and “sincerely hopes the remaining concerns about her vehicle can be resolved.”)

The city of Richmond has “already started backing away from Flock before Crump’s story aired,” reports Moneywise. “Mayor Danny Avula has decided not to renew Richmond’s license plate reader deal with Flock, which ends June 30, 2027. As of September, the city had 99 Flock readers on its streets.”

They note that the Institute for Justice, a public interest law firm in Arlington, Virginia, “has tallied at least 27 cases since 2018” of similar police errors. “In each case, a license plate reader mistake led police to stop, jail or point guns at drivers who’d done nothing wrong. More than half came in 2023 or later.”